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Hardware and Software:
All hardware is under warranty for 90 days unless the listing states otherwise, software and software performance is not included.
Refund Policy:
Your purchase must be returned in saleable condition with the original packaging, including Universal Product Code (UPC), manuals and parts.
Returns with a receipt:
If you paid with cash, debit card, or check, we’ll refund your purchase with cash if it was an in–store purchase or by check if you purchased through ShopArgus.com®. If you paid using a debit card and if the card and PIN are present during the refund, we'll credit the account used for payment. If your purchase exceeded $500 pretax, and you paid with cash, check or by debit card but do not have your debit card, your money will be refunded int he form of a corporate check. If you paid by credit card, we'll credit the account used for payment.
Any product that is returned without a promotional item(s), which was included in the original transaction (e.g. buy a printer, get free ink), will have the value of the promotional item deducted from the amount refunded.
Returns without a receipt: If you don't have your receipt, your return is eligible only for an in–store credit for the lowest selling price within the previous 30 days in our U.S. stores. Valid government identification is required for all non–receipted returns. We carefully monitor returns and in some cases returns made or without a receipt may be refused. ShopArgus.com reserves the right to deny any return.
Refunds
1. You have to inform us at returns@shopArgus.com within 30 days if you intend to return/exchange.
2. State the items that you would like to return and the reason for the return.
3. Shipping cost is non-refundable.
4. Return item must be in its original/unused condition. Returns of damaged or used goods will be rejected - these goods will be discarded.
5. A 20% re-stocking fee.
6. If the order was shipped under a free shipping promotion, a US$3 fee will be deducted from the refund amount to cover the shipping charges.
Effective Date: 8/30/2010
